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Returns & Refunds

Last updated: August 2026

1. Return Policy

We want you to love your art. If you're not satisfied, you may return your order within 7 days of delivery, provided:

  • The poster is unused and in its original packaging
  • There is no damage, creasing, or staining
  • You have the original order confirmation

2. How to Initiate a Return

Email us at melllowwallls@gmail.com with your order ID and reason for return. Our team will respond within 24 hours with return instructions.

3. Non-Returnable Items

  • Custom or personalized posters
  • Products damaged due to customer mishandling
  • Items returned after 7 days of delivery

4. Refunds

Once we receive and inspect your return, we'll notify you of the refund status. Approved refunds are processed within 5–7 business days to your original payment method (UPI, card, or net banking).

5. Damaged or Wrong Items

If your order arrives damaged or you receive the wrong product, contact us within 48 hours with photos. We'll send a replacement or issue a full refund — no return shipping needed.

6. Cancellations

Orders can be cancelled within 24 hours of placement if they haven't been dispatched yet. To cancel, email us with your order ID.

7. Contact

For return or refund queries, email us at melllowwallls@gmail.com.